Terms of Service

Last updated: July 26, 2026

Overview

Welcome to ENLUME.

These Terms of Service are entered into between you and HK ENLUME INTERNATIONAL FASHION TRADING LIMITED, operating under the trading name ENLUME (“ENLUME,” “we,” “us,” or “our”).

ENLUME operates this website and online platform, including its content, product information, accounts, inquiry tools, quotation services, checkout functions, products, and related business services collectively referred to as the “Services.”

Our Services are intended for business purchasers seeking jewelry products, wholesale supply, samples, sourcing support, OEM/ODM production, private-label services, product development, packaging customization, and related commercial services.

These Terms govern your access to and use of the Services, including when you browse the website, submit an inquiry, request a quotation, create an account, place an order, provide project materials, or purchase products or services from us.

These Terms incorporate our:

• Privacy Policy

• Return and Refund Policy

• Shipping Policy

• Any quotation, invoice, proforma invoice, order confirmation, purchase order, specification sheet, approved sample record, or separate written agreement applicable to an order

By accessing or using the Services, submitting an inquiry, requesting a quotation, creating an account, or placing an order, you agree to these Terms and the applicable policies.

If you do not agree, do not use the Services or place an order.

1. Business Purchaser Status

The Services are intended primarily for purchasers acting for purposes relating to their trade, business, craft, or profession.

By submitting an inquiry, requesting a quotation, creating an account, or placing an order, you represent and confirm that:

• You are purchasing for legitimate business purposes.

• The purchase is not made primarily for personal, family, or household use.

• You are legally authorized to act for the relevant company, brand, retailer, distributor, wholesaler, purchasing organization, or other business entity.

• The information you provide about yourself and the relevant business is accurate and complete.

• You have authority to bind that business to these Terms and any confirmed order.

Business purposes may include wholesale, resale, distribution, sourcing, retail operations, sample evaluation, product development, OEM/ODM production, and private-label projects.

We may request reasonable business-verification information, including a company name, business address, company website, business registration information, VAT or tax information, resale information, intended purchasing purpose, or proof of authorization.

We may decline, suspend, or cancel an inquiry, account, quotation, or order if we cannot reasonably verify its business nature or if the information provided is inaccurate, incomplete, misleading, or unauthorized.

If applicable law classifies a purchaser as a consumer despite a B2B declaration, any mandatory consumer rights that cannot lawfully be excluded will continue to apply.

2. Eligibility and Accounts

You must be at least the age of majority in your jurisdiction and have the legal capacity to enter into these Terms.

When creating or using an account, you agree to:

• Provide accurate, current, and complete information.

• Keep your account information updated.

• Protect your username, password, and authentication details.

• Restrict account access to authorized persons.

• Notify us promptly of suspected unauthorized access or misuse.

You are responsible for activity carried out through your account by persons whom you authorize or permit to use it.

You may not sell, transfer, assign, share, or otherwise make your account available to another person or business without our prior written consent.

We may require additional verification before accepting an order, changing an account, updating payment details, or releasing order information.

3. Website and Product Information

We make reasonable efforts to present product information accurately, including descriptions, images, materials, finishes, colors, measurements, weights, components, packaging options, and available services.

However, the appearance of products may vary slightly because of:

• Screen and device settings

• Lighting and photography

• Measurement methods

• Material characteristics

• Hand-finishing or hand-assembly

• Plating and polishing processes

• Natural stones, pearls, shells, or other natural materials

• Production batches

• Reasonable manufacturing variations

Minor variations that do not materially affect the confirmed design, function, quality, or agreed specifications do not necessarily constitute a defect.

Product images are for reference and should be reviewed together with the applicable description, specification, approved sample, quotation, and written order confirmation.

We may update or discontinue product information, specifications, services, pricing, availability, or website content before an order is accepted.

After an order has been accepted, material changes to confirmed specifications will require written agreement between the parties.

4. Minimum Order Quantity

The minimum order quantity for eligible online sample and small wholesale orders is 5 pieces.

Product-specific quantity rules may be displayed on the applicable product page or confirmed in writing.

OEM/ODM, private-label, custom-made, custom-packaging, and bulk production projects may have different minimum order quantities. These will be confirmed separately through a quotation, proforma invoice, order confirmation, or other written agreement.

5. Inquiries and Quotations

Submitting an inquiry, requesting a catalog, asking for product information, or requesting a quotation does not create a binding obligation to supply or purchase products.

A quotation may specify:

• Products and quantities

• Prices and currencies

• Sample fees

• Mold, tooling, design, or development fees

• Packaging and labeling costs

• Payment terms

• Minimum order quantities

• Estimated production or preparation time

• Shipping terms

• Quotation validity

• Other project-specific conditions

A quotation is valid only for the period stated in it.

If no validity period is stated, the quotation may be revised or withdrawn before the order is accepted, particularly where material prices, exchange rates, shipping costs, product availability, specifications, quantities, or project requirements change.

Quotations based on incomplete or estimated information may be adjusted after final specifications, quantities, packaging, chargeable weight, delivery destination, or other requirements are confirmed.

6. Order Submission and Acceptance

Adding a product to a cart, submitting an order, authorizing payment, or receiving an automated acknowledgment does not by itself guarantee that the order has been accepted.

An automated order email generally confirms that we have received the order for review. It does not guarantee product availability, shipping availability, pricing accuracy, or acceptance.

Unless otherwise expressly agreed, an order is accepted when we:

• Issue a separate written order confirmation;

• Confirm acceptance by email or another agreed written channel;

• Issue and confirm a proforma invoice for the order;

• Accept the required deposit or payment under confirmed project terms; or

• Send a dispatch confirmation after completing the necessary order review.

For custom, OEM/ODM, private-label, made-to-order, sample-development, or bulk production orders, acceptance may also depend on confirmation of specifications, samples, artwork, payment terms, materials, packaging, production arrangements, and other project details.

We may accept, decline, cancel, or limit an order where permitted by law, including where:

• A product is unavailable.

• Warehouse availability cannot be confirmed.

• Payment is declined, reversed, or suspected to be fraudulent.

• Business-purchaser information cannot be verified.

• The order contains an obvious pricing, product, shipping, or technical error.

• The requested product or material may infringe third-party rights.

• The order may violate applicable law, sanctions, trade restrictions, or platform requirements.

• The destination or shipping service is unavailable.

• We cannot reasonably fulfill the confirmed requirements.

If we cancel an order after receiving payment, we will refund the applicable cancelled amount in accordance with our Return and Refund Policy and the payment method available to us.

7. Stock Availability and Warehouse Confirmation

Product availability is subject to final warehouse confirmation after an order is placed.

Information shown on the website must not be interpreted as guaranteed real-time warehouse availability or a guarantee of immediate dispatch.

If an item is temporarily unavailable, we will contact the buyer and provide the available options, which may include:

• Waiting for restocking or production;

• Replacing the unavailable item with an agreed alternative; or

• Receiving a refund for the unavailable item.

We will not substitute an unavailable product without the buyer’s approval.

If an item cannot be restocked or produced within an acceptable timeframe, we may cancel and refund the affected item.

If the unavailable item represents the entire order, we may cancel and refund the order.

Any stated restocking, preparation, or production time is an estimate unless expressly confirmed as a binding commitment in writing.

8. Order Review, Changes, and Cancellations

You are responsible for reviewing all order details before confirming an order, including:

• Product

• Style

• Variation

• Material

• Finish

• Color

• Size

• Quantity

• Logo

• Packaging

• Labeling

• Delivery information

• Billing information

• Customs information

• Approved sample

• Production specifications

Contact us promptly at support@enlumeintl.com if you need to request a change or cancellation.

A change or cancellation request is not effective until accepted by us in writing.

Changes may not be possible after:

• Materials or components have been purchased;

• Design or development work has started;

• A sample has been developed or approved;

• Custom packaging or labeling has been produced;

• Production has started;

• Products have been packed;

• Shipping documents have been prepared; or

• The order has been handed over for shipment.

Approved changes may result in revised pricing, fees, minimum quantities, specifications, or lead times.

Custom, OEM/ODM, private-label, made-to-order, logo, packaging, and bulk production orders may not be cancellable after relevant work or purchasing has started.

Deposits, sample fees, mold fees, tooling fees, design fees, development fees, testing fees, packaging-development costs, material costs, and other committed project expenses may be non-refundable, unless otherwise agreed in writing.

9. Prices, Payments, and Billing

Prices are displayed or quoted in the currency shown on the website, quotation, invoice, proforma invoice, or order confirmation.

Before an order is accepted, prices may change because of changes in:

• Product quantities

• Materials or components

• Plating or finishes

• Packaging requirements

• Customization

• Production complexity

• Exchange rates

• Shipping costs

• Taxes or government charges

• Other confirmed order requirements

The final price of an accepted order will be determined by the applicable order confirmation, quotation, proforma invoice, invoice, or separate written agreement.

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed by Shopify, banks, payment gateways, payment processors, or other third-party providers. Their additional terms and processing requirements may apply.

We may delay, suspend, decline, or cancel an order if:

• Payment cannot be authorized or received;

• Payment information is incomplete or inaccurate;

• A payment is reversed or disputed;

• Fraud or unauthorized use is suspected; or

• Required deposits or balances are not paid when due.

Bank charges, currency-conversion charges, payment-processing fees, intermediary-bank fees, and similar charges are the buyer’s responsibility unless otherwise agreed in writing.

10. Shipping Rates and Order Weight

Shipping is governed by our Shipping Policy and any written shipping terms confirmed for the order.

For eligible online orders with a chargeable weight of up to 5 kg, shipping charges are calculated at checkout based on the destination and chargeable weight.

Chargeable weight may be determined by the relevant carrier using the higher of actual weight and volumetric weight.

Product and order weights used for shipping may include reasonable packaging weight, including product cards, bags, boxes, protective materials, shipping cartons, and allocated outer-packaging weight.

Orders over 5 kg require a custom shipping quote and should not rely on ordinary website checkout rates.

For orders over 5 kg, OEM/ODM projects, or private-label projects, contact us through our official WhatsApp or email before checkout to request:

• Bulk pricing; and

• A custom shipping quote.

11. Delivery Estimates

Any shipping, preparation, production, or delivery timeframe displayed on the website or provided in a quotation is an estimate unless expressly confirmed as a binding commitment in writing.

Estimated shipping transit time does not automatically include:

• Order review and processing

• Warehouse confirmation

• Sample preparation

• Restocking

• Production

• Quality inspection

• Custom packaging

• Public holidays

• Peak-season delays

• Customs inspection or clearance

• Carrier or destination-country delays

Delivery estimates may also be affected by inaccurate address information, customs procedures, weather, transport interruptions, supply-chain disruption, government action, or other circumstances beyond our reasonable control.

We do not guarantee delivery by a specific date unless that guarantee has been expressly agreed in writing.

12. Duties, Taxes, and Import Charges

Unless expressly stated in a written quotation or order confirmation, website shipping charges do not include:

• Import duties

• Import taxes

• VAT

• Sales tax

• Customs-clearance charges

• Brokerage fees

• Remote-area surcharges

• Address-correction fees

• Storage charges

• Return charges

• Redelivery charges

• Other destination-country fees

The buyer is responsible for providing accurate import, tax, customs, and delivery information and for paying applicable destination-country charges.

The buyer is also responsible for complying with applicable import restrictions, registrations, permits, labeling rules, customs requirements, and local market regulations unless otherwise agreed in writing.

We do not provide DDP, duties-paid, or tax-inclusive delivery unless expressly confirmed in a written quotation or order confirmation.

Failure to pay import charges, provide customs information, or accept delivery may result in delays, storage, return, destruction, or additional charges. The buyer may be responsible for the resulting costs to the extent permitted by applicable law and the confirmed order terms.

13. Risk, Title, and Shipping Terms

Risk of loss, title to the products, and delivery obligations will be determined by:

• The confirmed quotation;

• Proforma invoice;

• Order confirmation;

• Applicable Incoterm, if one is expressly stated;

• Separate written shipping agreement; or

• Applicable law where no specific term has been agreed.

Risk and title do not necessarily transfer at the same time.

Nothing displayed on the website should be interpreted as applying a specific Incoterm unless that Incoterm is expressly stated in the applicable quotation, order confirmation, or written agreement.

14. Inspection, Returns, and Refunds

The buyer must inspect products promptly after delivery.

Return, refund, replacement, shortage, damage, incorrect-product, and manufacturing-defect claims are governed by our Return and Refund Policy.

Products may not be returned without prior written authorization.

Because the Services are intended for genuine business purchases, change-of-mind returns are not accepted unless expressly approved by us in writing.

Nothing in these Terms or our Return and Refund Policy excludes mandatory rights or remedies that cannot lawfully be excluded.

15. Samples and Sample Evaluation

Samples may be provided for business evaluation, product review, quality assessment, design approval, material review, or preparation for a bulk order.

Sample availability, price, shipping, development charges, customization, and lead time will be confirmed separately.

The buyer is responsible for reviewing samples carefully, including:

• Design

• Size

• Weight

• Materials

• Color

• Finish

• Plating

• Components

• Construction

• Packaging

• Labeling

• Workmanship

Unless otherwise stated, approval of a sample confirms the buyer’s acceptance of the characteristics reasonably visible or identifiable in that sample.

Approval of a sample does not eliminate reasonable variations resulting from manufacturing processes, hand-finishing, natural materials, production batches, or agreed tolerances.

If changes are required after sample approval, they must be requested and accepted in writing. Additional costs and lead time may apply.

16. OEM/ODM, Private-Label, and Custom Orders

We may provide:

• OEM services

• ODM services

• Private-label production

• Custom design or development

• Logo application

• Packaging customization

• Labeling customization

• Sample development

• Mold or tooling development

• Other agreed production services

Project-specific requirements, fees, minimum quantities, payment terms, ownership arrangements, specifications, approvals, production times, testing, packaging, and shipping arrangements will be confirmed separately.

The final product will be produced based on the applicable:

• Approved sample

• Confirmed specifications

• Artwork

• Design files

• Material selections

• Packaging instructions

• Production documents

• Written approvals

• Separate project agreement

The buyer is responsible for checking and approving all relevant information before production.

We are not responsible for an error contained in buyer-approved artwork, spelling, dimensions, specifications, labels, packaging, logos, or production instructions unless we expressly agreed in writing to verify that specific information.

17. Product Compliance and Market Requirements

We may provide available product information, material information, test reports, certificates, or compliance documents where applicable.

Unless expressly confirmed in writing, we do not represent that a product automatically satisfies every legal, testing, certification, registration, labeling, import, safety, environmental, or market-entry requirement in the buyer’s intended country or sales channel.

The buyer is responsible for determining whether the products are suitable for:

• Its intended market

• Intended use

• Target customer

• Sales channel

• Packaging and labeling

• Import requirements

• Local legal and regulatory requirements

Specific compliance, testing, certification, labeling, documentation, or packaging requirements must be provided to us in writing before the order is accepted.

Additional fees, minimum quantities, materials, production arrangements, and lead time may apply.

We may refuse any product or project request that we reasonably believe may create legal, safety, intellectual-property, compliance, trade, or reputational risk.

18. ENLUME Intellectual Property

The website and its content, including text, product names, images, photographs, graphics, logos, videos, catalogs, layouts, designs, icons, trademarks, service marks, and other materials, are owned by or licensed to ENLUME or the relevant rights holder.

You may use the website and its content only for legitimate internal business evaluation, sourcing, inquiry, and purchasing purposes.

Without prior written permission, you may not:

• Copy or reproduce website content;

• Publish or distribute our catalogs or images;

• Modify or create derivative works;

• Sell, license, or commercially exploit our content;

• Use our trademarks or branding;

• Misrepresent a partnership, agency, endorsement, or exclusive relationship;

• Use our content to manufacture or source unauthorized copies;

• Remove copyright, trademark, or ownership notices.

Sharing product information internally with authorized employees or professional advisers for genuine purchasing evaluation is permitted, provided the content is not publicly distributed or commercially exploited.

All rights not expressly granted are reserved.

19. Buyer-Provided Materials

Buyer-provided materials may include designs, drawings, samples, logos, trademarks, artwork, packaging files, photographs, specifications, product references, text, videos, labels, and other content.

By providing these materials, you represent and warrant that:

• You own them or have sufficient legal rights to use them;

• You are authorized to provide them to us;

• Our use of them according to your instructions will not infringe third-party rights;

• They do not contain unlawful, misleading, infringing, or unauthorized content.

You grant us a limited right to use buyer-provided materials only as reasonably necessary to:

• Evaluate an inquiry;

• Prepare a quotation;

• Develop samples;

• Source materials;

• Produce products;

• Prepare packaging or labels;

• Conduct quality-control activities;

• Fulfill the order;

• Provide related services.

We may share necessary materials with suppliers, production partners, packaging providers, testing providers, inspection providers, and other service providers involved in the relevant project.

A specific non-disclosure obligation, restriction on subcontracting, or special confidentiality arrangement must be agreed separately in writing.

Ownership of custom designs, molds, tooling, development work, samples, production files, and other project output will be determined by the applicable quotation or separate written agreement. Payment of a development, sample, mold, or tooling fee does not by itself transfer intellectual-property ownership unless expressly agreed in writing.

20. Reviews, Comments, and Public Feedback

If you voluntarily submit a review, testimonial, public comment, product photograph, video, or other content for publication, you confirm that:

• You have the right to submit it;

• It is accurate and not misleading;

• It does not infringe third-party rights;

• It does not disclose confidential or unauthorized information;

• It is not unlawful, abusive, defamatory, discriminatory, obscene, or harmful.

You grant ENLUME a non-exclusive, worldwide, royalty-free license to reproduce, display, publish, adapt, translate, and distribute content that you intentionally submit for public review, marketing, or promotional use.

This license does not apply to private quotations, confidential project communications, buyer specifications, private artwork, design files, or other materials submitted solely for order evaluation or production.

We may moderate, refuse, edit, or remove public content where permitted by law.

21. Third-Party Services and Shopify

The website may use or link to third-party services, including:

• Shopify

• Payment providers

• Logistics providers

• Analytics services

• Customer-support tools

• Communication platforms

• Social-media services

• Embedded applications

Third-party services may be governed by their own terms and privacy policies.

A transaction made through our website is between the buyer and ENLUME. Shopify and other technology providers are not the seller of ENLUME products and are not responsible for our products, fulfillment, customer service, returns, or commercial obligations, except as required by applicable law or their own applicable terms.

We are not responsible for independently operated third-party websites or services that we do not control.

22. Privacy and Electronic Communications

Personal information is handled according to our Privacy Policy.

By submitting an inquiry, creating an account, requesting a quotation, or placing an order, you agree that we may communicate with you electronically through email, website accounts, WhatsApp, or another agreed written channel.

Electronic communications, approvals, quotations, invoices, proforma invoices, order confirmations, specifications, and records may be used as evidence of the parties’ communications and agreements to the extent permitted by applicable law.

You are responsible for reviewing messages sent to the contact information you provide and for promptly notifying us if those details change.

Marketing communications are subject to applicable law and your communication preferences.

23. Prohibited Uses

You may use the Services only for lawful business purposes.

You must not use the Services:

• For unlawful, fraudulent, deceptive, abusive, or malicious conduct;

• To violate applicable law or third-party rights;

• To infringe intellectual-property, privacy, publicity, or confidentiality rights;

• To submit false, misleading, inaccurate, or unauthorized information;

• To impersonate another person or business;

• To misrepresent your authority;

• To upload malware, viruses, or harmful code;

• To interfere with website security or operation;

• To scrape, harvest, copy, or extract information through unauthorized automated methods;

• To collect or misuse personal or business information;

• To send spam, phishing messages, or unauthorized promotions;

• To request infringing, counterfeit, unsafe, restricted, or unlawful products;

• To use our products, samples, images, or Services to mislead another party;

• In any manner that may harm ENLUME, our customers, suppliers, service providers, systems, or reputation.

We may restrict or terminate access if we reasonably believe these Terms have been violated.

24. Suspension and Termination

We may suspend, restrict, or terminate an account or access to the Services where reasonably necessary to:

• Investigate suspected fraud or misuse;

• Protect the Services or other users;

• Enforce these Terms;

• Comply with law or valid legal process;

• Address unpaid amounts;

• Prevent intellectual-property infringement;

• Manage material security, compliance, or reputational risks.

Termination does not affect payment obligations or rights that arose before termination.

Sections that by their nature should continue after termination will survive, including provisions concerning payment, intellectual property, buyer-provided materials, confidentiality, privacy, liability, indemnification, governing law, and dispute resolution.

25. Website and Service Disclaimers

The website and its digital functions are provided on an “as is” and “as available” basis to the extent permitted by law.

We do not guarantee that the website will always be uninterrupted, available, secure, current, or free of technical errors or harmful components.

We make reasonable efforts to maintain accurate information but do not guarantee that every website description, availability indication, price, image, or technical detail will always be complete or error-free.

Product quality, specifications, returns, and remedies are governed by the applicable confirmed order, approved sample, written agreement, Return and Refund Policy, and mandatory law.

Nothing in this section excludes any obligation expressly accepted by us in a confirmed order or any right that cannot lawfully be excluded.

26. Limitation of Liability

To the fullest extent permitted by applicable law and subject to any applicable reasonableness requirements, ENLUME and its affiliates, directors, officers, employees, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss arising from or connected with the Services, products, or an order.

This may include loss of:

• Profit

• Revenue

• Business opportunity

• Anticipated savings

• Goodwill

• Data

• Market access

• Resale opportunity

• Customer contract

• Production schedule

To the fullest extent permitted by applicable law, ENLUME’s aggregate liability arising from a particular product, service, project, or confirmed order will not exceed the amount actually paid to ENLUME for the affected product or service giving rise to the claim.

These limitations do not exclude or limit:

• Liability for fraud or fraudulent misrepresentation;

• Liability for intentional misconduct;

• Liability for death or personal injury caused by negligence where it cannot lawfully be excluded;

• An express payment or refund obligation already accepted in writing;

• Any liability, right, or remedy that cannot lawfully be excluded or limited.

Each limitation applies only to the extent it is valid and enforceable under applicable law.

27. Buyer Indemnification

To the fullest extent permitted by applicable law, the buyer will indemnify ENLUME against reasonable third-party claims, losses, liabilities, damages, and costs arising directly from:

• Buyer-provided designs, trademarks, logos, artwork, packaging, specifications, samples, or other materials that infringe third-party rights;

• Products manufactured according to unlawful or infringing buyer instructions;

• The buyer’s unauthorized alteration, labeling, marketing, resale, distribution, or use of the products;

• The buyer’s violation of applicable import, product-registration, labeling, resale, or local-market requirements;

• The buyer’s material breach of these Terms that causes a third-party claim;

• Fraudulent, unlawful, or unauthorized conduct by the buyer.

This section does not require the buyer to indemnify ENLUME for a claim caused solely by ENLUME’s own fraud, intentional misconduct, or liability that cannot lawfully be transferred.

We will provide reasonable notice of an indemnified claim and allow the buyer reasonable involvement in its defense, subject to our right to protect our legal and commercial interests.

28. Force Majeure

Neither party will be liable for delay or failure to perform an obligation, other than a payment obligation already due, where the delay or failure is caused by circumstances beyond that party’s reasonable control.

Such circumstances may include:

• Natural disasters

• Extreme weather

• Fire or flood

• Epidemic or pandemic

• War or civil unrest

• Government action

• Sanctions or trade restrictions

• Labor disputes

• Customs interruption

• Transportation disruption

• Supply-chain interruption

• Material or component shortages

• Utility or power failures

• Cyber incidents

• Carrier suspension

• Other comparable events beyond reasonable control

The affected party will make reasonable efforts to communicate the impact and resume performance where practical.

Any cancellation, revised schedule, partial performance, replacement arrangement, or refund resulting from a force majeure event will be handled according to the circumstances, committed project costs, applicable order terms, and mandatory law.

29. Order of Precedence and Entire Agreement

These Terms, together with the policies and order documents incorporated into them, form the agreement relating to the Services and applicable transactions.

Where documents conflict, the following order of precedence generally applies:

1. A separate written agreement expressly accepted by both parties;

2. A confirmed order-specific quotation, proforma invoice, invoice, purchase order, specification, or order confirmation;

3. An approved sample or written production approval;

4. These Terms of Service;

5. The Return and Refund Policy, Shipping Policy, and other applicable website policies;

6. General website content.

A later document controls only to the extent that it clearly modifies an earlier document.

General purchasing terms supplied by the buyer do not apply unless expressly accepted by ENLUME in writing.

These documents supersede prior communications concerning the same subject matter, except where a prior written commitment is expressly preserved.

30. Assignment, No Partnership, No Waiver, and Severability

You may not assign or transfer your rights or obligations under these Terms or an order without our prior written consent.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, restructuring, financing, sale of assets, business transfer, or operation of law, where permitted by applicable law.

Nothing in these Terms creates a partnership, joint venture, employment, fiduciary, franchise, agency, or exclusive distribution relationship.

Neither party may bind the other except where expressly authorized in writing.

Failure to exercise or enforce a right does not waive that right.

A waiver is effective only when confirmed in writing.

If any provision is found unlawful, invalid, or unenforceable, it will be modified or enforced to the maximum extent permitted, or severed where necessary. The remaining provisions will continue in effect.

31. Governing Law and Jurisdiction

These Terms and any agreement through which ENLUME provides products or services are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles, unless mandatory applicable law requires otherwise.

The parties submit to the jurisdiction of the courts of Hong Kong SAR for disputes arising from or connected with these Terms, the Services, or an order.

Nothing in this section limits a mandatory right or remedy that cannot lawfully be excluded, or prevents either party from seeking urgent protective or injunctive relief from a court with appropriate jurisdiction.

32. Changes to These Terms

We may update these Terms to reflect changes to our Services, business practices, policies, platform functions, or legal requirements.

The revised version will be published on this page with an updated effective date.

Unless otherwise required by law or agreed by the parties, updated Terms apply prospectively and do not automatically alter the commercial terms of an order already accepted before the update.

Continued use of the Services after revised Terms take effect constitutes acceptance of the revised Terms for future use of the Services.

33. Contact Information

Questions concerning these Terms may be sent to:

ENLUME
HK ENLUME INTERNATIONAL FASHION TRADING LIMITED

Email:
support@enlumeintl.com

Postal Address:
111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong SAR