Legal notice

Legal Notice

Last updated: July 26, 2026

1. Website Operator

This website is operated under the trading name ENLUME by:

HK ENLUME INTERNATIONAL FASHION TRADING LIMITED
A limited company incorporated in Hong Kong SAR

Business Contact Email:
support@enlumeintl.com

Postal Address:
111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong SAR

References to “ENLUME,” “we,” “us,” or “our” in this Legal Notice refer to HK ENLUME INTERNATIONAL FASHION TRADING LIMITED.

2. Scope of This Legal Notice

This Legal Notice applies to the ENLUME website, online store, product pages, catalogs, inquiry forms, account functions, quotation services, and other online content or services made available by us collectively referred to as the “Website.”

This Legal Notice supplements our:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return and Refund Policy

It does not replace any quotation, proforma invoice, order confirmation, approved specification, purchase order accepted by ENLUME, or separate written agreement applicable to a specific transaction.

If an order-specific written agreement conflicts with general website information, the confirmed order-specific terms will take precedence to the extent of the conflict.

3. Business-to-Business Website

The Website is intended primarily for purchasers acting for purposes relating to their trade, business, craft, or profession.

Our products and services are offered for purposes including:

  • Wholesale purchasing

  • Resale and distribution

  • Brand and boutique sourcing

  • Sample evaluation

  • Product development

  • OEM/ODM production

  • Private-label production

  • Custom packaging and labeling

  • Other legitimate commercial projects

By submitting an inquiry, requesting a quotation, creating an account, or placing an order on behalf of a business, you confirm that you are authorized to represent that business and that the information you provide is accurate and complete.

The contractual terms governing business purchases are set out in our Terms of Service and the applicable order documents.

4. Website Information

We make reasonable efforts to keep the information displayed on the Website accurate and current.

Website information may include:

  • Product descriptions

  • Product images and videos

  • Materials

  • Plating and finishes

  • Colors

  • Dimensions and weights

  • Packaging options

  • Minimum order quantities

  • Prices

  • Product availability

  • Processing and production estimates

  • Shipping information

  • Compliance information

  • Website policies

However, website content may occasionally contain typographical errors, omissions, technical errors, outdated information, or other inaccuracies.

We may correct, clarify, update, or remove website content where appropriate and permitted by applicable law.

General website content does not create a binding quotation, specification, delivery commitment, certification guarantee, or offer capable of acceptance unless expressly confirmed by ENLUME in writing.

5. Product Images and Variations

Product photographs, videos, catalogs, renderings, samples, and other visual materials are provided for business evaluation and reference.

The appearance of a product may vary slightly because of:

  • Screen or device settings

  • Lighting and photography

  • Measurement methods

  • Material characteristics

  • Natural pearls, stones, shells, or other natural materials

  • Hand-finishing or hand-assembly

  • Plating and polishing processes

  • Production batches

  • Reasonable manufacturing tolerances

Minor variations that do not materially affect the confirmed design, function, quality, or agreed specifications do not necessarily mean that a product is defective.

Product-specific claims will be assessed according to the applicable product description, confirmed specifications, approved sample, written order terms, and Return and Refund Policy.

6. Order Minimum and Product Availability

The minimum order quantity for eligible online sample and small wholesale orders is 5 pieces.

Different minimum order quantities may apply to OEM/ODM, private-label, custom-made, custom-packaging, and bulk production projects. These will be confirmed separately in writing.

Product availability displayed on the Website does not represent guaranteed real-time warehouse inventory.

All orders are subject to final warehouse confirmation after they are placed.

If an item is temporarily unavailable, we will contact the buyer to discuss the available options, which may include:

  • Waiting for restocking or production;

  • Replacing the unavailable item with an agreed alternative; or

  • Receiving a refund for the unavailable item.

We will not substitute a product without the buyer’s approval.

No website availability statement should be interpreted as a guarantee of immediate dispatch.

7. Pricing, Quotations, and Orders

Website prices and information may be updated before an order is accepted.

Final prices, quantities, payment terms, specifications, packaging arrangements, preparation times, production times, shipping costs, and other commercial terms may be confirmed through:

  • A quotation

  • Proforma invoice

  • Invoice

  • Order confirmation

  • Approved specification

  • Email

  • Another agreed written communication

Submitting an inquiry, requesting a quotation, adding a product to a cart, submitting an order, or receiving an automated acknowledgment does not by itself guarantee that an order has been accepted.

Order submission and acceptance are governed by our Terms of Service.

8. Shipping and Import Charges

For eligible online orders with a chargeable weight of up to 5 kg, shipping charges are calculated at checkout according to the destination and chargeable weight.

Orders over 5 kg require a custom shipping quote.

For orders over 5 kg, OEM/ODM projects, and private-label projects, please contact us through our official WhatsApp or email before checkout to request:

  • Bulk pricing; and

  • A custom shipping quote.

Unless expressly confirmed otherwise in writing, product prices and standard website shipping charges do not include:

  • Import duties

  • Import taxes

  • VAT

  • Sales tax

  • Customs-clearance charges

  • Brokerage fees

  • Remote-area surcharges

  • Address-correction fees

  • Return charges

  • Redelivery charges

  • Other destination-country fees

Shipping arrangements, estimated transportation times, chargeable weight, customs responsibility, delivery issues, and risk allocation are governed by our Shipping Policy and the applicable written order terms.

9. Production and Delivery Estimates

Any processing, preparation, production, restocking, shipping, or delivery timeframe displayed on the Website is an estimate unless expressly confirmed as a binding commitment in writing.

Estimated shipping transit time does not automatically include:

  • Order processing

  • Warehouse confirmation

  • Sample preparation

  • Restocking

  • Production

  • Quality inspection

  • Custom packaging

  • Customs inspection or clearance

  • Public holidays

  • Peak-season delays

  • Carrier or destination-country delays

We do not guarantee delivery by a particular date unless the commitment has been expressly agreed in writing.

10. Product Compliance and Market Suitability

We may provide product information, material information, test reports, certificates, or compliance documents where available and applicable.

Unless expressly confirmed in writing, ENLUME does not represent or guarantee that a product automatically satisfies every:

  • Legal requirement

  • Safety requirement

  • Testing standard

  • Certification requirement

  • Registration requirement

  • Import requirement

  • Labeling rule

  • Environmental requirement

  • Market-entry requirement

The buyer is responsible for determining whether a product is suitable for its intended country, market, customer group, use, sales channel, labeling, packaging, and regulatory requirements.

Any specific testing, certification, labeling, documentation, packaging, material, or compliance requirement must be disclosed to ENLUME in writing before order confirmation.

Additional fees, minimum quantities, materials, processing, and lead time may apply.

11. ENLUME Intellectual Property

Unless otherwise stated, the Website and its content are owned by or licensed to ENLUME or the relevant rights holder.

Protected content may include:

  • Text

  • Product names

  • Photographs

  • Product images

  • Videos

  • Graphics

  • Logos

  • Catalogs

  • Page layouts

  • Product displays

  • Designs

  • Icons

  • Trademarks

  • Service marks

  • Downloadable materials

You may access and review this content for legitimate internal business inquiry, sourcing, product evaluation, and purchasing purposes.

Without our prior written permission, you may not:

  • Copy or reproduce Website content;

  • Publish or distribute our images, catalogs, or videos;

  • Modify or create derivative works from our content;

  • Sell, license, or commercially exploit our content;

  • Use our brand name or logo without authorization;

  • Use our content to manufacture or source unauthorized copies;

  • Suggest an unauthorized partnership, agency, endorsement, distributorship, or exclusive relationship;

  • Remove copyright, trademark, or ownership notices.

Sharing relevant product information internally with authorized employees or professional advisers for genuine purchasing evaluation is permitted, provided that the content is not publicly distributed or commercially exploited.

All rights not expressly granted are reserved.

Copyright © 2026 HK ENLUME INTERNATIONAL FASHION TRADING LIMITED. All rights reserved.

12. Buyer-Provided Materials

Buyer-provided materials may include:

  • Designs

  • Drawings

  • Samples

  • Logos

  • Trademarks

  • Artwork

  • Packaging files

  • Product references

  • Photographs

  • Videos

  • Specifications

  • Labels

  • Written content

By providing these materials, you represent that:

  • You own them or have sufficient legal authority to use them;

  • You are authorized to provide them to ENLUME;

  • Their use according to your instructions will not infringe third-party rights;

  • They do not violate applicable law, confidentiality obligations, intellectual-property rights, privacy rights, or publicity rights.

ENLUME may use buyer-provided materials only as reasonably necessary to:

  • Evaluate an inquiry;

  • Prepare a quotation;

  • Develop a sample;

  • Source materials;

  • Manufacture products;

  • Prepare packaging or labels;

  • Conduct inspection or quality-control activities;

  • Fulfill an order;

  • Provide related project services.

Buyer-provided materials submitted privately for quotation, sample development, or production will not be treated as public reviews or general marketing content.

Any ownership, confidentiality, mold, tooling, design, development, or intellectual-property arrangement that differs from these general terms must be confirmed separately in writing.

We may refuse any request that we reasonably believe may violate applicable law, infringe third-party rights, or create material legal, safety, compliance, trade, or reputational risk.

13. Third-Party Services and Links

The Website may use, integrate with, or link to third-party services, including:

  • Shopify

  • Payment providers

  • Logistics providers

  • Analytics services

  • Advertising platforms

  • Customer-support tools

  • Communication platforms

  • Social-media services

  • Other technology providers

Third-party services are independently operated and may be subject to their own terms, privacy policies, security practices, and service conditions.

ENLUME does not control and is not responsible for independently operated third-party websites, content, availability, security, or practices.

A link or integration does not necessarily constitute an endorsement, partnership, agency relationship, or guarantee by ENLUME.

14. Privacy

Personal information and business contact information are handled according to our Privacy Policy.

Information may be processed where reasonably necessary to:

  • Respond to inquiries;

  • Prepare quotations;

  • Verify business information;

  • Process payments;

  • Manage orders;

  • Arrange production;

  • Arrange shipping;

  • Provide customer support;

  • Prevent fraud;

  • Maintain security;

  • Comply with legal obligations; and

  • Conduct permitted business communications.

Please review our Privacy Policy for further information about personal-data processing, service providers, international transfers, retention, cookies, and privacy rights.

15. No Professional Advice

Information on the Website is provided for general product, sourcing, commercial, and service-information purposes.

Nothing on the Website constitutes legal, tax, accounting, customs, regulatory, certification, technical, investment, financial, or other professional advice.

Buyers should make their own commercial and compliance assessments based on their intended market, product use, sales channel, import requirements, and business circumstances.

Qualified professional advice should be obtained where necessary.

16. Website Disclaimer and Limitation of Liability

The Website is provided on an “as is” and “as available” basis to the extent permitted by applicable law.

We do not guarantee that the Website will always be uninterrupted, error-free, secure, current, or free from harmful components.

We make reasonable efforts to provide accurate information, but reliance on general Website content is at the user’s own commercial judgment.

Product obligations, warranties, remedies, liability limits, and order-related claims are governed by:

  • Our Terms of Service;

  • The applicable confirmed order documents;

  • Our Return and Refund Policy;

  • Our Shipping Policy; and

  • Applicable law.

To the fullest extent permitted by applicable law, ENLUME will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses resulting solely from access to, inability to use, or reliance on general Website content.

Nothing in this Legal Notice excludes or limits liability, rights, or remedies that cannot lawfully be excluded or limited, including liability for fraud or intentional misconduct.

17. Governing Law

This Legal Notice and matters concerning use of the Website are governed by the laws of Hong Kong SAR, without regard to conflict-of-law principles, unless mandatory applicable law requires otherwise.

Any contractual dispute relating to an inquiry, quotation, order, product, or service will also be subject to the governing-law and jurisdiction provisions contained in our Terms of Service or the applicable separate written agreement.

18. Changes to This Legal Notice

We may update this Legal Notice to reflect changes in:

  • Our business practices;

  • Website content or functions;

  • Products and services;

  • Applicable policies;

  • Legal or regulatory requirements.

The revised version will be published on this page with an updated “Last updated” date.

An update to this Legal Notice does not automatically change the commercial terms of an order already accepted before the update.

19. Contact Information

For questions about this Legal Notice, the Website, our policies, or our business services, contact:

ENLUME
HK ENLUME INTERNATIONAL FASHION TRADING LIMITED

Email:
support@enlumeintl.com

Postal Address:
111 Tung Chau Street, Tai Kok Tsui, Kowloon, Hong Kong SAR